Privacy Policy

WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR DATA?

• THE CONTROLLER of your data is: Investigación y Desarrollo De Ensayos Agroalimentarios SL
• CIF: B73729592
• Postal Address: Castillo de Monteagudo, 13, Edif. Ofialia, Office: 7-15, 30564, Lorquí, Murcia
• Email: info@ideagro.es

WHAT TYPE OF DATA DO WE PROCESS?

Depending on the services or features you wish to enjoy at any given time, we will need to process certain data. Generally, this data will be, as appropriate, the following:
• Your identifying information (For example: Your name, surname, language, country from which you interact with us, contact information, etc.)
• Connection, geolocation, and navigation data (if you interact with us from your mobile phone, for example).
• Commercial information if you are subscribed to our newsletter.
• Data about your tastes and preferences.
Please note that when we ask you to provide your personal information to provide you with access to a website feature or service, we will mark some fields as mandatory, as this information is required to provide you with the service or to provide you with access to the feature in question.

Please note that if you choose not to provide us with this information, you may not be able to complete your user registration or enjoy these services or features.

FOR WHAT PURPOSE DO WE PROCESS YOUR PERSONAL DATA?

Depending on how you interact with our website, we will process your personal data for the following purposes:

1. To respond to requests or applications you make through the various means incorporated into our website. We only process personal data that is strictly necessary to manage or resolve your request or application.
2. For social media managementIf you follow us or contact us through the various social media platforms we operate on, we will process the data you provide to us through them for the sole purpose of responding to your messages or comments and managing our contact list.
3. Usability and quality analysis to improve our services (Cookies)If you access our Platform, we inform you that we will process your browsing data for analytical and statistical purposes, i.e., to understand how users interact with our Platform and thus be able to make improvements. Likewise, we occasionally conduct quality assessments and surveys to understand the level of satisfaction of our customers and users and identify areas where we can improve.

WHAT IS THE LEGITIMATION FOR THE PROCESSING OF YOUR DATA?

The legal basis that allows us to process your personal data also depends on the purpose for which we process it. We will find different legal bases based on the following purposes:

1. Attention requests for information.
   The legal basis for processing your data is informed consent to respond to inquiries submitted through the website, which implies acceptance of these conditions by the data subject.
2. Social networks
   The basis for legitimacy is informed consent to respond to inquiries submitted through the social network, as well as the moment in which you follow us and wish to be added to our contact list.
3. Usability and quality analysis (Cookies)
   User consent for the implementation of cookies.

HOW LONG WILL WE KEEP YOUR DATA?

1. Request for information.
   We will process your data for as long as necessary to address your request or application and for 1 year thereafter.
2. Social networks
   We will process your data for as long as necessary to address your request or application and as long as you follow our profile.

WILL WE SHARE YOUR DATA WITH THIRD PARTIES?

Personal data will not be transferred or communicated to third parties unless: under legal obligation, we obtain your express consent, or we understand that there is a legitimate interest on our part, which will be duly communicated to you.
However, we inform you that we are present on the following social networks: Facebook, LinkedIn, Twitter, and YouTube, to keep our followers informed about the company's news and services.
You can access these social networks voluntarily through the links available on the website itself or by accessing them directly and on your own from your browser or installed app.
Please note that this website is not responsible for the use of data by these social networks. However, when this data is generated on the social network and results from an interaction with our official account, we will be jointly responsible for its processing with the social network.

WHAT ARE YOUR RIGHTS WHEN YOU PROVIDE US WITH YOUR DATA?

We are committed to respecting the confidentiality of your personal data and ensuring that you can exercise your rights.
You can exercise these rights free of charge by sending us an email to info@ideagro.es, simply stating the reason for your request and the right you wish to exercise.
If we deem it necessary to identify you, we may request a copy of a document proving your identity. In particular, regardless of the purpose or legal basis for processing your data, you have the right to:
Request access to your data that we hold.
Ask us to rectify the data we already have. Please note that by actively providing us with your personal data by any means, you guarantee that it is true and accurate and agree to notify us of any changes or modifications to it.
You may request that we delete your data if it is no longer necessary for the purposes for which we need to process it, as previously informed to you, or if we no longer have the legal authority to do so.
You can ask us to restrict the processing of your data, which means that in certain cases, you can ask us to temporarily suspend processing of your data or to retain it longer than necessary when you may need it. If you have given us your consent to process your data for any purpose, you also have the right to withdraw it at any time.
Receive any personal data concerning you that you have provided to us in a structured, commonly used, and machine-readable format, and transmit it to another data controller.
Furthermore, when the processing of your data is based on our legitimate interest, you also have the right to object to the processing of your data.
Finally, we inform you of your right to file a complaint with the relevant data protection supervisory authority, in particular, with the Spanish Data Protection Agency. https://www.agpd.es/portalwebAGPD/index-ides-idphp.php

CHANGES TO THE PRIVACY POLICY.

We may modify the information contained in this Privacy Policy at any time we deem appropriate. If we do so, we will notify you via various means through the Platform, or even by email when the change in question is significant to your privacy, so that you can review the changes, assess them, and, if appropriate, object to or unsubscribe from any service or feature.

INFORMATION ABOUT COOKIES

We use cookies and similar devices to facilitate your navigation on the Platform, understand how you interact with us, and, in certain cases, show you advertising based on your browsing habits. Please read our Cookie Policy to learn more about the cookies and similar devices we use, their purposes, and other information of interest.